How we work
Our approach to getting your best rate finance
How we work to get your best personalised rate.
360 Finance have been providing low rate finance solutions for customers since 2007. Our aim is to always find our customers a finance solution that provides the ‘lowest total cost of loan’ that suits their needs, budget and asset type.
AN OVERVIEW OF HOW WE GET YOUR BEST RATE:
A dedicated Finance Specialist on your side
360 Finance has over 40 Finance Specialists and 20 Customer Support staff that work for YOU – not our lenders or the banks.
When you make an enquiry with 360 Finance, we first gather all the essential information about your finance needs, budget and personal circumstances.
Once we have this information, you will be looked after by your own dedicated Finance Specialist throughout the loan process through to settlement.
If you are looking to finance an asset that is a bit more specialised than a car (such as commercial loans, vintage cars, caravans, horse floats or industrial equipment etc.) we will select one of our asset specific Finance Specialists who understand the nuances of financing that particular asset type and the lenders that can provide finance for that particular asset type.
We find your personalised rate
Your dedicated 360 Finance Specialist does all the running around for you in comparing rates and lending criteria from over 20 leading Australian bank and non-bank lenders. This saves you time, ‘comparison confusion’ and money compared to seeking this information directly yourself.
Asset finance is largely a ‘risk-based lending system’, meaning that the rate offered by lenders to our customers is based on the lending profile and assets of each individual applicant. As each customer is different, the interest rate offered by our lenders is also likely to be different.
The role of our Finance Specialists is to understand your particular circumstances and budget. They then use their expert knowledge of asset finance and our different lenders criteria, to find the finance options most appropriate to your lending profile, best suits your needs, offers you the lowest rate and has the best chance of approval.
We help you get approved
Once we have found the best solutions for you, we arrange and guide you through the loan application process, documentation and fees and charges.
They then submit the application on your behalf to the lender for approval. Our Finance Specialists use their in-depth knowledge of each lender’s loan approval processes and our strong relationship with these lenders to help get your loan approved as soon as possible.
At this stage, your Finance Specialist will also discuss the insurance or warranty options we have available at reduced premiums to provide protection for yourself or your asset.
You get your loan!
Once the documents have been submitted to the preferred lender, your Finance Specialist will work closely with the lender to get your loan settled ASAP and keep you informed every step of the way. Once approval has been received, you will receive email notification and be contacted by your Finance Specialist – then you can pick up your new asset!
VALUE ADDED SERVICES
We want our customers to come back to 360 Finance for our rates and our service and offering the following value added services at no extra cost: